Arabic-first AI customer support for businesses in Saudi Arabia

    Saudi customers write in Arabic the way they speak it — and at volumes that overwhelm manual inboxes fast. AlooChat's AI agents answer naturally in Arabic with configurable dialect, cover English when needed, and keep Riyadh, Jeddah, and Dammam customers answered around the clock.

    What is AlooChat for Saudi businesses?

    AlooChat is an AI-powered customer support and engagement platform for GCC businesses. For companies in Saudi Arabia, it means AI agents trained on your own knowledge answering customers in natural Arabic — with tone and dialect you configure — across WhatsApp, Instagram, Facebook Messenger, Telegram, website chat, and email, plus a shared team inbox, automations, human handoff, in-chat payment links through GCC-focused gateways like Tap Payments and MyFatoorah, and plans you can view in Saudi riyals.

    Why AlooChat fits the Saudi market

    Arabic isn't a translation layer

    In a market where Arabic leads, answers must read like your brand wrote them. The agent is Arabic-first with dialect configuration — not an English bot with subtitles.

    Built for Saudi-scale volume

    Big audiences mean message spikes — sale days, launches, seasons. The AI absorbs the surge instantly while routing rules keep your team on what matters.

    WhatsApp at the center

    One WhatsApp Business number with an AI agent, shared team inbox, calls, and automated follow-ups — the way Saudi customers already like to buy.

    GCC payment links in chat

    Send payment requests through GCC-focused gateways like Tap Payments and MyFatoorah without the customer leaving the conversation.

    Pricing in riyals

    Compare the Basic, Growth, and Enterprise plans in SAR on the pricing page, with assisted onboarding included on every plan.

    Your team, in control

    Escalations land in one inbox with full Arabic context, labels, and assignments — the AI handles the routine, your people close the rest.

    A Saudi customer conversation with AlooChat

    1

    Customer messages on WhatsApp

    "السلام عليكم، وين وصل طلبي؟" — from Riyadh, at midnight.

    2

    AI answers in their Arabic

    Order status and delivery timing answered naturally, in the dialect and tone you configured.

    3

    The sale continues in chat

    "أبي أضيف قطعة ثانية" — the agent suggests it, and a Tap or MyFatoorah payment link lands in the thread.

    4

    Escalations reach your team

    A refund request routes to support with the full Arabic history, labeled and assigned.

    Frequently Asked Questions

    See it work on your real customer questions

    Bring your real customer questions to a demo, or start right away.