Available
Communication ChannelsAlooChat captures Instagram direct messages the moment they arrive, giving your brand fast, smart replies and full control from one dashboard — so no customer message gets buried.
Supported use cases
- Instant answers to product questions from Instagram followers
- Lead capture from story replies and DMs
- Seamless escalation from AI to your support team
Key capabilities
- Instagram DM connection
- AI-powered first response, around the clock
- Unified inbox with the rest of your channels
- Customer segmentation and contact notes
How it works
Connect your Instagram business account and AlooChat routes every DM into the unified inbox, where your AI agent responds from your knowledge base and your team collaborates on the rest.
Setup & permissions
Setup is guided: every AlooChat plan includes assisted onboarding, where the team helps you connect your tools and confirms the exact permissions your setup needs — no technical expertise required.
Limitations
Details vary by plan — see the pricing page for what each plan includes.
Frequently asked questions
Related integrations
Ready to connect your stack?
Book a demo and we'll show you how this works with your exact setup.