Available
    Communication Channels

    Email

    AlooChat centralizes your email conversations, delivering faster replies and keeping all customer communication organized in one smart inbox next to your chat channels.

    Supported use cases

    • One queue for email and messaging support
    • Consistent SLAs across channels
    • Full conversation history per contact

    Key capabilities

    • Email channel connection
    • Shared inbox with assignment and labels
    • AI assistance with human review

    How it works

    Connect your support address and AlooChat threads each email into the unified inbox, alongside the customer's chat history.

    Setup & permissions

    Setup is guided: every AlooChat plan includes assisted onboarding, where the team helps you connect your tools and confirms the exact permissions your setup needs — no technical expertise required.

    Limitations

    Details vary by plan — see the pricing page for what each plan includes.

    Frequently asked questions

    Related integrations

    Ready to connect your stack?

    Book a demo and we'll show you how this works with your exact setup.