AI customer support built for how the UAE does business
From Dubai boutiques to Abu Dhabi enterprises, UAE customers write in Arabic, English, and everything in between — and they expect an answer on WhatsApp now. AlooChat's AI agents reply instantly in both languages, take payments in the chat, and hand the complex conversations to your team.
What is AlooChat for UAE businesses?
AlooChat is an AI-powered customer support and engagement platform for GCC businesses. For companies in the UAE, that means AI agents trained on your own knowledge answering customers in Arabic and English across WhatsApp, Instagram, Facebook Messenger, Telegram, website chat, and email — with a shared team inbox, automations, human handoff, in-chat payment links through UAE-relevant gateways like Ziina, Tap Payments, and Stripe, and plans you can view in AED.
Common UAE use cases
Why AlooChat fits the UAE market
Arabic and English, equally
The UAE's customer base is famously multilingual. One agent serves both languages naturally — and follows the customer when they switch mid-chat.
WhatsApp-first service
UAE customers ask, order, and follow up on WhatsApp. AlooChat puts an AI agent, your team, and even voice calls on your WhatsApp Business number.
UAE-ready payments in chat
Send payment links through Ziina — a UAE-based payment provider — plus Tap Payments and Stripe, without the customer leaving the conversation.
Service that never sleeps
A market this fast doesn't wait for office hours. The AI agent answers at 3 AM as accurately as at 3 PM, and escalations queue for your team's morning.
Pricing in dirhams
Transparent Basic, Growth, and Enterprise plans — viewable in AED on the pricing page, with assisted onboarding on every plan.
Your team stays in charge
Every conversation lives in one inbox where your Dubai or Abu Dhabi team can take over from the AI at any moment, with full context.
A UAE customer conversation with AlooChat
Customer messages on WhatsApp
"Hi, do you deliver to JLT today?" — in English, Arabic, or both.
AI answers in their language
Delivery areas, timing, and fees answered from your knowledge, instantly.
Payment in the chat
A Ziina, Tap, or Stripe payment link arrives in the thread; the order is confirmed without a website visit.
Team handles the exceptions
A VIP request or complaint escalates to your team with the full bilingual history attached.
Supported Channels
Industries Using AlooChat
Frequently Asked Questions
Related Topics
GCC
AlooChat is built for how the Gulf actually communicates: Arabic and English in the same conversation, WhatsApp at the center, and payments settled in the chat. Serve customers in Kuwait, Saudi Arabia, the UAE, Qatar, Bahrain, and Oman from one AI-powered inbox.
AlooChat connects your WhatsApp Business number to AI agents, a shared team inbox, voice calls, automations, and in-chat payments — so the channel your GCC customers already prefer becomes your best support and sales channel.
Arabic AI Agent
AlooChat doesn't treat Arabic as an afterthought — it's built Arabic-first: natural Arabic conversations with configurable tone and Gulf dialects, instant switching to English when the customer switches, and answers drawn from your own knowledge — on WhatsApp, Instagram, your website, and email.
See it work on your real customer questions
Bring your real customer questions to a demo, or start right away.