Manage

    Contact Notes

    Remember every customer like a regular.

    AlooChat's contact notes let you save important details about each customer — keeping your team informed and ensuring every reply feels personal and consistent.

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    Personal service at any team size

    No repeated questions to loyal customers

    Context for AI and human replies alike

    Included on every plan

    Controls & capabilities

    1

    Details that persist

    Preferences, past issues, VIP status — saved on the customer, not in someone's memory.

    2

    Whole-team visibility

    Anyone answering sees the same context.

    3

    Pairs with segmentation

    Notes plus segments make personalization systematic.

    Frequently Asked Questions

    Related Features

    Customer Segmentation

    Know your audiences. Serve them accordingly.

    Private Notes

    Talk it through — without the customer seeing.

    Pre-Chat Forms

    Context before the conversation starts.

    See it working for your business

    Book a demo and bring your real customer questions, channels, and languages.

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