Productivity
Agent Limits
Sustainable workloads, deliberate quality.
Set limits on agent workload so quality stays high — conversations distribute sensibly instead of piling onto whoever answers fastest.
Agent Limits
Fair distribution
Protected quality
Overflow handled
Less agent burnout
Predictable per-conversation quality
Sensible pairing with AI absorption
Configurable to your team's reality
What your team can do
1
Fair distribution
Work spreads across the team instead of overloading stars.
2
Protected quality
Agents with breathing room give better answers.
3
Overflow handled
Excess volume routes onward instead of silently queuing.
Frequently Asked Questions
See it working for your business
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